Roadside Assistance

Roadside Assistance

The safety and quality of our customers’ driving experience is of paramount importance. That’s why GWM owners are supported with Roadside Assistance Cover for 5 years after their ownership commencement date. This service is available nationwide, 24 hours a day, 365 days a year.*

Emergency Taxi

In the rare event that we cannot get your vehicle up and running immediately, GWM Roadside Assistance will arrange for an emergency taxi service to ensure you can still reach your destination. We will cover the taxi fare up to $80 including GST, so that an unforeseen vehicle issue doesn't keep you from where you need to be.*

Roadside Repair and Fuel Top Ups

If you encounter minor mechanical issues, our Roadside Assistance is equipped to handle a variety of roadside repairs on the spot, wherever it’s safe and possible to do so. Running low on fuel can be stressful, especially if a fuel station isn't in sight. With a simple call to our Roadside Assistance, we'll bring enough fuel to your location so you can reach the nearest filling station. *


For situations where a roadside fix isn't safe or possible, GWM Roadside Assistance will tow your vehicle to the nearest GWM approved repairer. We prioritise your safety and that of your vehicle, providing you with the assurance that your car will be handled by qualified professionals for any necessary repairs.*

Flat Tyre

When you're stuck with a deflated tyre, our Roadside Assistance team is ready to lend a hand. With just a call, we will come to your location to help change your flat tyre. Our goal is to ensure that you can continue your journey with minimal disruption. Safety and convenience are at the forefront of our service, getting you back on the road with confidence and speed.*

Flat Battery

A flat battery can halt your plans, but with GWM's Roadside Assistance, a solution is just a call away. Our responsive team will arrive ready to jump-start your battery, and if necessary, we can even install a replacement to ensure your vehicle is running smoothly again.*

Key Service

Misplaced your keys or locked them inside your vehicle? Don't worry, GWM Roadside Assistance has your back. We'll coordinate with a trusted locksmith to regain access to your car. Our key service is designed to alleviate the stress of being locked out and ensure you have access to your vehicle as swiftly as possible.*

So we can address your problems and get you on your way again as quickly as possible, please have the following information ready: Your vehicle registration number, your name and location, contact number, and brief description of the problem.

Overhead drone shot of a Sapphire Blue GWM Haval H6 driving on the road over a bridgeOverhead drone shot of a Sapphire Blue GWM Haval H6 driving on the road over a bridge
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GWM Roadside Assistance

The front quarter view of the Crayon Grey GWM Haval H6GT driving on a freewayThe front quarter view of the Crayon Grey GWM Haval H6GT driving on a freeway
GWM Roadside Assist

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