The safety and quality of our customers’ driving experience is of paramount importance. That’s why GWM owners are supported with Roadside Assistance for 5 years or 7 years^ after their ownership commencement date. This service is available nationwide#, 24 hours a day, 365 days a year.*
In the rare event that we cannot get your vehicle up and running immediately, GWM Roadside Assistance will arrange for an emergency taxi service to ensure you can still reach your destination. We will provide the taxi fare up to $80 including GST, so that an unforeseen vehicle issue doesn't keep you from where you need to be.*
If you encounter minor mechanical issues, our Roadside Assistance is equipped to handle a variety of roadside repairs on the spot, wherever it’s safe and possible to do so. Running low on fuel can be stressful, especially if a fuel station isn't in sight. With a simple call to our Roadside Assistance, we'll bring enough fuel to your location so you can reach the nearest filling station. *
For situations where a roadside fix isn't safe or possible, GWM Roadside Assistance will tow your vehicle to the nearest GWM approved repairer. We prioritise your safety and that of your vehicle, providing you with the assurance that your car will be handled by qualified professionals for any necessary repairs.*
When you're stuck with a deflated tyre, our Roadside Assistance team is ready to lend a hand. With just a call, we will come to your location to help change your flat tyre. Our goal is to ensure that you can continue your journey with minimal disruption. Safety and convenience are at the forefront of our service, getting you back on the road with confidence and speed.*
A flat battery can halt your plans, but with GWM's Roadside Assistance, a solution is just a call away. Our responsive team will arrive ready to jump-start your battery, and if necessary, we can even install a replacement to ensure your vehicle is running smoothly again.*
Misplaced your keys or locked them inside your vehicle? Don't worry, GWM Roadside Assistance has your back. We'll coordinate with a trusted locksmith to regain access to your car. Our key service is designed to alleviate the stress of being locked out and ensure you have access to your vehicle as swiftly as possible.*
The safety and quality of our customers’ driving experience is of paramount importance. That’s why GWM owners such as the Ora 5 EV SUV and all other models from July 1st 2026 onwards are supported with Service Activated Roadside Assistance for 7 years^ after their Warranty Start date, giving customers an additional 2 years of Roadside Coverage.
This service is available nationwide#, 24 hours a day, 365 days a year.**
Every time you service your GWM at an authorised GWM dealership, you'll receive an additional 12 months roadside.
All you need to do is return to an authorised GWM dealership and complete a scheduled service for your vehicle (according to your Service & Warranty Handbook), to enjoy the benefits of an additional 12-months Roadside.
So we can address your problems and get you on your way again as quickly as possible, please have the following information ready: Your vehicle registration number (VIN), your name and location, contact number, and a brief description of the problem.
Need help on the road? Call us anytime on the number below and our GWM Roadside Assistance team will have you back on your way.
GWM Roadside Assistance terms and conditions apply. See below for full details.
GWM Service Activated Roadside Assistance terms and conditions apply. See below for full details.
^Only for Tank 300, Tank 500, and Cannon Alpha models
#Service area limits apply. For details, read the Terms and Conditions.